BIG POSITIVE IMPACTS

Call them BPI’s, saves time, saves paper.

By being consistently entertaining, provocative or informative they transform people’s reaction to a brand from an eye roll to a welcome.

And continue to build people’s relationship with a brand until they actively enjoy spending time in the brand’s company.

What dreams do you have for your brand? Where do you want to get to? What is possible?

That’s our start point. Then we work backwards from there.

No rules. No preconceptions. No limits. What’s the best way of creating the kind of BPI you need to make your dream a bloody great big real and joyous thing?

Capabilities

IT'S ALL POSSIBLE

From forensic strategic thinking, to holy cow creative ideas and agile, never-drop-a-ball production, we’re a collective of specialists focused on making Big Positive Impacts for our clients.

Design and branding

We work with existing and new brands to develop compelling propositions and platforms. Our work with companies like Volkswagen Commercial Vehicles, Sky, and NEFF now influences every aspect of their business.

Advertising

We use advertising to create Big Positive Impacts, to transform peoples’ reaction to a brand from an eye roll to a welcome, and ultimately change how much time people are happy to spend in a brand’s company.

Social

Our team of social experts have developed “social sense”, a methodology to help brands navigate the choppy waters of social. We believe brand social should always be about doing good, or helping people feel good.

Digital

Our digital team is crucial in delivering fully integrated campaigns. But they also have their very own “digital clients”, for who they do fully immersive interactive experiences to fully programmatic deployment and everything in between.

Customer experience

Ignore anybody who tells you that customer experience needs to be complicated. Our team of CX experts (we call them Ethology) will help you break down complex problems into manageable, affordable solutions so you can deliver rapid, measurable improvements in your organisation.

Content

Our in-house team, k-works, delivers cost effective content for use across all social and media channels. With facilities in Norwich, Leicester and London we can cover every aspect of content production from writing to filming, and editing to distribution.

B2B

Our B2B teams are our hidden gem, consistently fusing brilliant sector knowledge with creativity to deliver long-term solutions across a wide range of clients. A testament to their good work is that our two longest client relationships (18 and 22 years) are both B2B clients.

Direct and CRM

For many of our clients a one-to-one relationship with prospects or customers is key. Working with contemporary, often mind-bending technology our team are experienced in developing full customer journey programmes through to tactical sales drivers.

Experiential

For some brands and consumers the only way is up-close and personal. We love everything from pop-up sampling through to giant shows where cars appear by magic (thanks Dynamo!). Ideas are our start point, but we know that without brilliant production and logistics, stuff doesn’t happen.

Retail

With clients like DFS, Wilko and Pets at Home we get retail. Our IPA Gold Effectiveness Award for DFS in 2018 was a thumping stamp of approval from the rest of the industry.

Sport

Mongoose is our specialist sports marketing agency and provide a 360° offering. From rights holder brokering through to programme activation, they have it covered.

Go Back

Design and branding

We work with existing and new brands to develop compelling propositions and platforms. Our work with companies like Volkswagen Commercial Vehicles, Sky, and NEFF now influences every aspect of their business.

Go Back

Advertising

We use advertising to create Big Positive Impacts, to transform peoples’ reaction to a brand from an eye roll to a welcome, and ultimately change how much time people are happy to spend in a brand’s company.

Go Back

Social

Our team of social experts have developed “social sense”, a methodology to help brands navigate the choppy waters of social. We believe brand social should always be about doing good, or helping people feel good.

Go Back

Digital

Our digital team is crucial in delivering fully integrated campaigns. But they also have their very own “digital clients”, for who they do fully immersive interactive experiences to fully programmatic deployment and everything in between.

Go Back

Customer experience

Ignore anybody who tells you that customer experience needs to be complicated. Our team of CX experts (we call them Ethology) will help you break down complex problems into manageable, affordable solutions so you can deliver rapid, measurable improvements in your organisation.

Go Back

Content

Our in-house team, k-works, delivers cost effective content for use across all social and media channels. With facilities in Norwich, Leicester and London we can cover every aspect of content production from writing to filming, and editing to distribution.

Go Back

B2B

Our B2B teams are our hidden gem, consistently fusing brilliant sector knowledge with creativity to deliver long-term solutions across a wide range of clients. A testament to their good work is that our two longest client relationships (18 and 22 years) are both B2B clients.

Go Back

Direct and CRM

For many of our clients a one-to-one relationship with prospects or customers is key. Working with contemporary, often mind-bending technology our team are experienced in developing full customer journey programmes through to tactical sales drivers.

Go Back

Experiential

For some brands and consumers the only way is up-close and personal. We love everything from pop-up sampling through to giant shows where cars appear by magic (thanks Dynamo!). Ideas are our start point, but we know that without brilliant production and logistics, stuff doesn’t happen.

Go Back

Retail

With clients like DFS, Wilko and Pets at Home we get retail. Our IPA Gold Effectiveness Award for DFS in 2018 was a thumping stamp of approval from the rest of the industry.

Go Back

Sport

Mongoose is our specialist sports marketing agency and provide a 360° offering. From rights holder brokering through to programme activation, they have it covered.

Leadership

SENIOR BODS

Seen enough to have picked up a diverse wealth of experience, spanning all kinds of work, businesses, and sectors. Hungry enough to make krow an amazing and rewarding place to be, for our Clients and for our people.

Leadership

John Quarrey

CEO

John started krow in 2005 with three friends following 5 years as the President of Arc EMEA (the Integrated Digital, Data and CRM division of Leo Burnett). Krow joined mission in 2017 and he took on the role of krow group CEO as three other business units were merged to form krow Group. Since then his focus has been on working with the group’s clients to help them grow and develop their businesses whilst making sure that krow keeps pace with the world around it, unlike his golf.

Leadership

Harman Randhawa

Deputy Managing Director

Harman has 15 years’ experience including stints at Leo Burnett and Fallon on multi-national, multi-channel, award-winning accounts making him a fantastic, well-experienced leader within the Agency. Outside of work Harman loves shouting at little children as an under 8’s football manager.

Leadership

Bethan James

Senior Account Director

Bethan has over 17 years’ experience within the creative industry, delivering first class Client Service across multiple sectors including FMGC, retail, gambling and finance. A solutions-focused, master organiser with a passion for working collaboratively with Clients to craft compelling brand stories and executing them through the line. Outside of work, she loves to travel and explore new places but when she’s not sipping a cocktail on the beach, you can find her working up a sweat at the gym.

Leadership

Dylan Bogg

CCO

During his time in the industry Dylan has picked up countless creative awards for a variety of Clients across a host of disciplines and channels. He has also been a judge on many a creative awards panel including the coveted D&AD awards. When he’s not overseeing the creative output from the Agency he can be found jumping in lakes, riding his bike, or running around aimlessly in a mid-life triathlon-based crisis...

Leadership

Stewart Yuill

Finance Director

As Finance Director, Chartered Accountant Stewart controls the purse strings and heads up a team of management accountants. When the winds are moderate, you might find him taking a break from number crunching sailing vintage yachts with his family.

Leadership

Ashika Chauhan

Executive Creative Director

Fascinated by the role creativity can play in the human experience, Ash is most excited about working with brands who want to make a real impact on real people. A foodie, a travel junkie and a passionate photographer, Ash also heads up our inhouse content studio. She’s previously been listed in the DRUM Top 30, BIMA Hot 100 and Campaign/Creative Equals Future Leaders.

Leadership

Laura Browne

Digital Director

Laura is our tech-leader with a decade of experience finding the best technical solutions to communication and business process challenges. Whether she's untangling the mess of a tech-stack or crafting innovative B2B and B2C solutions, Laura's passion lies in making things simpler for brands and their customers. Outside of tech, you can find her coaching Taekwondo or running marathons - just not at the same time.

Leadership

Paul Wallett

Executive Creative Director

Paul has over 20 years’ experience creating campaigns for a wide range of leading brands, picking up numerous awards along the way. When he’s not overseeing the output from the creative department, he indulges his passion for trainers and pork scratchings.

Leadership

Billie Bogg

Traffic and Resource Director

Billie is renowned for her adept management of creative traffic and resources across global brands. Billie meticulously plans to ensure efficient project delivery, and having been with krow for 12 years Billie has earned the fond title of 'Mother Hen'. Outside of work, she loves a Custard Cream, and the unique challenge of solving backwards jigsaws.

John Quarrey

CEO

John Quarrey

CEO

John started krow in 2005 with three friends following 5 years as the President of Arc EMEA (the Integrated Digital, Data and CRM division of Leo Burnett). Krow joined mission in 2017 and he took on the role of krow group CEO as three other business units were merged to form krow Group. Since then his focus has been on working with the group’s clients to help them grow and develop their businesses whilst making sure that krow keeps pace with the world around it, unlike his golf.

Harman Randhawa

Deputy Managing Director

Harman Randhawa

Deputy Managing Director

Harman has 15 years’ experience including stints at Leo Burnett and Fallon on multi-national, multi-channel, award-winning accounts making him a fantastic, well-experienced leader within the Agency. Outside of work Harman loves shouting at little children as an under 8’s football manager.

Bethan James

Senior Account Director

Bethan James

Senior Account Director

Bethan has over 17 years’ experience within the creative industry, delivering first class Client Service across multiple sectors including FMGC, retail, gambling and finance. A solutions-focused, master organiser with a passion for working collaboratively with Clients to craft compelling brand stories and executing them through the line. Outside of work, she loves to travel and explore new places but when she’s not sipping a cocktail on the beach, you can find her working up a sweat at the gym.

Dylan Bogg

CCO

Dylan Bogg

CCO

During his time in the industry Dylan has picked up countless creative awards for a variety of Clients across a host of disciplines and channels. He has also been a judge on many a creative awards panel including the coveted D&AD awards. When he’s not overseeing the creative output from the Agency he can be found jumping in lakes, riding his bike, or running around aimlessly in a mid-life triathlon-based crisis...

Stewart Yuill

Finance Director

Stewart Yuill

Finance Director

As Finance Director, Chartered Accountant Stewart controls the purse strings and heads up a team of management accountants. When the winds are moderate, you might find him taking a break from number crunching sailing vintage yachts with his family.

Ashika Chauhan

Executive Creative Director

Ashika Chauhan

Executive Creative Director

Fascinated by the role creativity can play in the human experience, Ash is most excited about working with brands who want to make a real impact on real people. A foodie, a travel junkie and a passionate photographer, Ash also heads up our inhouse content studio. She’s previously been listed in the DRUM Top 30, BIMA Hot 100 and Campaign/Creative Equals Future Leaders.

Laura Browne

Digital Director

Laura Browne

Digital Director

Laura is our tech-leader with a decade of experience finding the best technical solutions to communication and business process challenges. Whether she's untangling the mess of a tech-stack or crafting innovative B2B and B2C solutions, Laura's passion lies in making things simpler for brands and their customers. Outside of tech, you can find her coaching Taekwondo or running marathons - just not at the same time.

Paul Wallett

Executive Creative Director

Paul Wallett

Executive Creative Director

Paul has over 20 years’ experience creating campaigns for a wide range of leading brands, picking up numerous awards along the way. When he’s not overseeing the output from the creative department, he indulges his passion for trainers and pork scratchings.

Billie Bogg

Traffic and Resource Director

Billie Bogg

Traffic and Resource Director

Billie is renowned for her adept management of creative traffic and resources across global brands. Billie meticulously plans to ensure efficient project delivery, and having been with krow for 12 years Billie has earned the fond title of 'Mother Hen'. Outside of work, she loves a Custard Cream, and the unique challenge of solving backwards jigsaws.